SUPPORT

Frequently Asked Questions

Find answers to the most common questions. Can't find what you're looking for? Write to us at info@ajsporthorses.com

📋 General

What is HorseRent?
HorseRent is the European marketplace dedicated to horse rental and rent-to-buy. It allows owners to earn a monthly fee from their horse and renters to find the right horse without having to buy it outright.
Who is behind HorseRent?
HorseRent is a service by AJ Sport Horses, a company specialised in the equestrian sector. Visit us at ajsporthorses.com.
Which countries is HorseRent available in?
HorseRent is available across Europe. You can post and search listings from Italy, Germany, Austria, Switzerland, France, Spain and all other European countries.

🐴 For owners

How much does it cost to post a listing?
The Base plan is completely free: you can post 1 listing with photos and price. Paid plans (from €9.90/month) offer more listings, increased visibility and advanced features.
Can I list the same horse for rent and for sale?
Yes. A listing can combine multiple types: monthly rental, rent-to-buy and/or direct sale at the same time.
How do quality badges work?
Badges are earned by uploading real documentation: vet report (Vet Visit badge), movement video (Video badge), X-rays (X-ray badge). Listings with badges receive more enquiries and allow higher monthly fees.
What happens if the renter doesn't pay the monthly fee?
HorseRent does not manage payments between parties. We recommend clearly defining conditions in a written contract and receiving fees by traceable bank transfer before handing over the horse.
Can I remove my listing at any time?
Yes, you can edit or remove your listing at any time from your profile.
Does HorseRent take a commission on deals?
No. HorseRent earns only from listing plans and boosts. No commission on transactions between owner and renter.

🔍 For renters

Do I need to register to contact an owner?
You can browse listings without registering. To send a message to an owner you need to provide your name and email (no account needed).
How can I be sure the horse is as described?
Look for listings with quality badges: Vet Visit, Video and X-rays are the most important. We always recommend visiting the horse in person before signing any agreement.
Can I save listings I'm interested in?
Yes, use the ❤️ heart on any listing to save it to your Favourites list, accessible from the top menu.
Can I share a listing?
Yes, every listing has a "Share on WhatsApp" button to send it directly to your contacts.

🔑 Rent-to-Buy

What exactly is rent-to-buy?
It's a formula where the horse is rented for a defined period (e.g. 12 months). A percentage of the monthly fee paid is deducted from the final purchase price. At the end, the renter can choose to buy the horse at the reduced price or return it.
How much is deducted from the price?
The percentage is set by the owner in the listing (typically between 30% and 50% of total paid). Example: 12 months × €500 = €6,000 paid. If 50% is deducted, the renter saves €3,000 on the purchase price.
If I don't want to buy at the end, do I lose the fees paid?
Yes, fees paid are not refunded if you opt out — they're the cost of using the horse during the period. However, there are no additional penalties.
Is a written contract required for rent-to-buy?
Absolutely yes. HorseRent provides a guidance template, but we recommend having it drawn up or reviewed by a lawyer, especially for significant amounts.

🔒 Private Proposal

What is the "Propose to us" route?
It's a private channel for those who don't want to post a public listing. You send the horse's details directly to the AJ Sport Horses team, who evaluates whether to buy it or find a renter through their network. No data is ever published online.
How long does it take to get a reply?
The AJ Sport Horses team commits to replying within 48 working hours of receiving the proposal.
Is the proposal truly confidential?
Yes. The information you send through the "Propose to us" form is only visible to the AJ Sport Horses team and is never published or shared with third parties.

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